AI-Powered Legal Intake

Revenue Infrastructure for Modern Law Firms

Nirvani AI

Nirvani answers every legal call on the first ring, runs a conflict pre-screen, qualifies the matter, books the consultation, dispatches the retainer, and delivers the matter into your case management system before a competing firm returns the voicemail. Engineered around ABA Model Rules 1.18 and 5.5. Built for solo and small-firm practitioners who refuse to lose a case to slow intake.

ABA Rule 1.18 Aware Conflict Screening Built In 50 Languages, Native Fluency Connects to Clio, MyCase, Filevine, Smokeball + more
42%
of new client calls go to voicemail at the average solo or small firm. The caller hires the next firm that picks up.
Source: Clio Legal Trends Report + Hennessey Digital intake benchmarks
Every Call Captured Compounds

Every Voicemail Becomes a Case File Recovered

The dollars below are the average signed-matter value across U.S. firms. When a partner is in a hearing and a prospective client reaches Nirvani instead of an answering service, this is what comes back through the door.

Personal Injury
$25,000
avg signed matter
Five previously missed calls that are captured per month at a 30% sign rate. $37,500 additional income.
Workers Comp
$18,000
avg signed matter
Four previously missed calls that are captured per month at a 25% sign rate. $18,000 additional income.
Business Litigation
$35,000
avg signed matter
Two previously missed calls that are captured per month at a 20% sign rate. $14,000 additional income.
Estate Planning
$4,200
avg signed matter
Twelve previously missed calls that are captured per month at a 35% sign rate. $17,640 additional income.
Family Law
$5,000
avg signed matter
Ten previously missed calls that are captured per month at a 30% sign rate. $15,000 additional income.
Criminal Defense
$3,500
avg signed matter
Fifteen previously missed calls that are captured per month at a 40% sign rate. $21,000 additional income.
Immigration
$4,500
avg signed matter
Eight previously missed calls that are captured per month at a 35% sign rate. $12,600 additional income.
Bankruptcy
$2,800
avg signed matter
Twenty previously missed calls that are captured per month at a 30% sign rate. $16,800 additional income.
Run Your Numbers

Your Firm's Recovered Revenue

Slide your monthly inquiries, your average signed matter, and your current sign rate. The number on the right is what Nirvani captures the moment those inbound calls finally connect.

Monthly New-Client Inquiries 120
Average Signed Matter Value $8,500
Current Intake Conversion 22%
$0
Recovered Revenue / Month
$0 per year
Pressure-Test This Number
Legal-Tech Integrations

Lives Inside the Stack You Already Run

Matters land in your case management. Payments route to your trust account. Documents post to your DMS. Native integrations on Clio and MyCase. The rest of the stack connects through webhook bridges and custom adapters configured during onboarding.

Case Management
Clio
New matters, contacts, documents, and call recordings post to the matching matter or create a new one with full intake metadata.
Case Management
MyCase
Lead-to-matter conversion, contact sync, calendar integration, and document upload with full audit trail.
Case Management
PracticePanther
Matter creation, client portal invitation, intake form mapping to custom fields, and automated tag assignment.
Case Management
Filevine
Native project creation, vital record population, document folder structure, and team assignment by practice area.
Case Management
Smokeball
New matter intake, automatic Word document generation, and time-entry capture from the intake conversation.
Case Management
Rocket Matter · CARET Legal · CosmoLex
First-class adapters for the rest of the legal-tech CMS landscape. Native fields, custom fields, billing flow.
Trust & Payments
LawPay · Headnote · Gravity Legal
Initial retainer deposits routed to IOLTA. Operating fees split correctly. Receipts attached to the matter file.
Signing & Documents
DocuSign · Adobe Sign · Lexicata
Engagement letters, retainers, and consent forms dispatched after attorney approval. Executed copy posted to the matter.
Live Intake Replay

What Nirvani Sounds Like at 11:47 PM

Eight intakes, redacted and replayed the way the system ran them. Scrub any call. Watch the dots connect: conflict screen, jurisdiction, matter type, calendar, intake dispatch, case management. No human touched a single call.

NIRVANI/INTAKE/LAWREPLAY
23:47:00
0 handled·0 booked·0 escalated·0 humans
00:00
0:00
Tonight·8 calls
Coverage·24h
Loading replay
EN·00:00/0:00
Matter record
Connecting the dots·0/9
0turns
0words captured
0nodes lit
··to booked

Redacted, representative replays. The nine nodes are the live pipeline. Zero humans on the line.

Practice-Area Intake

One Platform. Eight Practice Areas. Native to Each.

No generic legal answering service. Each script is engineered for the questions, urgency, and decision criteria specific to the matter.

Personal Injury

Captures mechanism, treatment, insurance, statute posture, prior representation, and confidence-scores the matter for the assigning attorney.

Sample line "Have you been evaluated by a doctor or hospital, and do you have a copy of the police report?"

Family Law

Trauma-aware triage for divorce, custody, and protective orders. Surfaces minor-children status and safety concerns first.

Sample line "Are there minor children involved, and is your safety or your children's safety a concern right now?"

Criminal Defense

Custody status and charge type captured first. Custodial matters page the on-call attorney within seconds. Non-custodial matters book to consult.

Sample line "Is the person currently in custody, and what county facility are they being held at?"

Estate Planning & Probate

Empathy-tuned for grief inquiries. Surfaces residency, will status, and asset complexity to route to wills, trusts, or probate counsel.

Sample line "Was your loved one a resident of this state at the time of passing, and is there a will or trust in place?"

Immigration

Bilingual by default. Captures visa type, current status, USCIS receipt numbers, and removal-proceedings posture.

Sample line "¿Tiene actualmente un caso abierto con USCIS o un número de recibo que pueda compartir?"

Workers Compensation

Captures injury date, employer, current treatment, claim filing status, and whether the injured worker is currently off work.

Sample line "Has your employer filed a workers comp claim on your behalf, and are you currently being treated by a workers comp doctor?"

Intellectual Property

Trademark, patent, copyright, and trade-secret intake. Cease-and-desist deadlines and prior filings flagged immediately.

Sample line "Do you have a deadline on the cease and desist letter, and have you responded to the sender in any form?"

Bankruptcy

Captures employment status, debt type, recent filings, and dispatches the means-test pre-questionnaire so consults convert.

Sample line "Are you employed full time right now, and is most of your debt credit card, medical, or business related?"
AI Agent Suite

Your Firm's 24/7/365 AI Workforce

Voice, document, intelligence, and workflow agents engineered for the way attorneys actually work. Built on enterprise access to multiple AI labs, Make and Zapier orchestration, and embedded automated prompted workflows. Twelve roles, live from day one.

AI Operations Manager

The agent that builds the others. Describe what you need and it constructs it inside your platform: intake workflows, new AI employees, matter pipelines, forms, accounts, changed functions, and systematic changes applied across the whole firm at once. Not a faster way through the menus. It reconfigures the system your practice runs on.

AI Executive Assistant

Built for the partner, not the practice. Manages your calendar around court dates and depositions, drafts client correspondence in your firm's voice, briefs you before every consultation, and keeps billable priorities moving so the work only you can do actually gets done.

AI Receptionist

Your firm's front desk. Answers every line day, night, weekends, and holidays. Greets callers, identifies the matter type, runs the conflict pre-screen, qualifies, and books or routes before a paralegal is ever pulled off billable work.

AI Live Voice Agent

Voice coverage on your firm's published lines. Handles inbound calls 24/7, greets prospective clients in your firm's voice, screens for conflicts, books consultations, and routes urgent matters when reception is offline.

AI Live Chat Agent

Your website chat only. Greets visitors, answers practice-area questions without giving legal advice, captures matter details, books consultations, and hands off to an attorney when the question crosses into advice. Not phone, not social.

AI Instagram Agent

Instagram DMs. Replies to case inquiries in your firm's voice, qualifies leads from posts and Reels, books consultations, and keeps prospective client threads from going cold, with Rule 1.18 handling on anything case-specific.

AI Facebook Agent

Facebook Messenger. Handles page messages, ad replies, and inbound threads without mixing Instagram or web chat identities, so each prospective client record stays clean for conflict checking.

AI Sales Rep

Handles the consultation-to-retainer conversation. Qualifies the matter, addresses fee objections, explains your fee structure, dispatches the engagement letter, and progresses the signature, trained on your practice areas and your process.

AI Follow-Up Specialist

No matter goes cold. Decides when to follow up, which channel to use, and what to say across email, text, and voicemail. Includes no-show recovery for missed consultations and unsigned retainer rescue.

AI Reviews Manager

Responds to every Google review in your firm's voice. Five-star reviews get a grateful reply in seconds. Negative reviews get damage control before they shape how the next prospective client sees your firm.

AI Multilingual Concierge

Speaks your prospective client's language. Multilingual AI intake across 50+ languages so every call and every channel meets people in the language they prefer, with the matter notes written back in English for your file.

Custom AI Agent

Nirvani's in-house team builds custom AI employees engineered for your firm. Your intake workflow, your conflict rules, your practice areas, your competitive advantage. If you can describe it, Nirvani can build it.

Compliance Architecture

Built Around the Rules, Not Around Them

Most AI receptionists treat compliance as a disclaimer. Nirvani treats it as the spec sheet. Every flow below is opinionated about the rule it serves.

ABA Model Rule Posture

Rule 1.18, Rule 5.5, Rule 7.2, and Trust Account Awareness

The intake flow, the data layer, and the integration layer are each designed around a specific obligation. Your firm controls every disclosure, every retention window, and every escalation rule.

ABA Model Rule 1.18

Prospective Client Confidentiality

Every inbound caller is treated as a prospective client. Substantive case detail is not solicited until the conflicts pre-screen clears. If a hit fires, the conversation is quarantined, the call is referred out, and the disqualifying scope is logged for the assigning attorney.

ABA Model Rule 5.5

No Unauthorized Practice of Law

Nirvani gathers facts, schedules consultations, and routes information. It does not interpret statutes, advise on outcomes, draft instruments, or quote settlement values. Every script is reviewed against UPL boundaries and your firm can audit and edit any response in plain English.

ABA Model Rule 7.2 and 7.3

Lead Source & Solicitation Logging

Every new matter logs lead source, referring attorney, marketing channel, and campaign. Builds the audit trail you need for fee-sharing disclosures and ethical advertising compliance.

Trust Account Discipline

IOLTA and LawPay Awareness

Initial deposits route to your trust account through LawPay, Headnote, or Gravity Legal. Operating account funds are kept separate. Receipt logged to the matter file. Nothing commingled, nothing stuck in a queue.

State Disclosure Posture

Configurable AI Disclosure

Several states require explicit AI disclosure in client communications. Nirvani supports a clear opening disclosure, a soft mid-call disclosure, or a fully attorney-branded greeting. Your compliance team picks the posture and we deploy it consistently across every channel.

Data Posture

Encryption, Retention, Access Logs

Audio encrypted at rest and in transit. Transcripts retained per your firm's policy with role-based access and a complete audit log. Purge any matter on demand. Nirvani does not train public models on your firm's data.

Conflict Pre-Screen

How a Caller Gets Cleared in Under Two Minutes

Five steps. Every one logged. Every one auditable. Every disqualifying detail stays out of the case file.

01

Identify Parties

Caller name, opposing party, and entity affiliation captured before any case detail is requested.

02

Match Against Database

Real-time scan against your existing client and adverse-party records in your case management system.

03

Hold or Continue

If clean, intake proceeds. If matched, conversation pauses. No substantive details requested past this point.

04

Notify Counsel

Conflicts coordinator paged. Caller given a callback window. Disqualifying scope logged for attorney review.

05

Clear or Refer

Attorney clears the matter and intake resumes, or a curated referral is offered to a non-conflicted firm.

Legal-Tech Integrations

Lives Inside the Stack You Already Run

Matters land in your case management. Payments route to your trust account. Documents post to your DMS. Native integrations on Clio and MyCase. The rest of the stack connects through webhook bridges and custom adapters configured during onboarding.

Case Management
Clio
New matters, contacts, documents, and call recordings post to the matching matter or create a new one with full intake metadata.
Case Management
MyCase
Lead-to-matter conversion, contact sync, calendar integration, and document upload with full audit trail.
Case Management
PracticePanther
Matter creation, client portal invitation, intake form mapping to custom fields, and automated tag assignment.
Case Management
Filevine
Native project creation, vital record population, document folder structure, and team assignment by practice area.
Case Management
Smokeball
New matter intake, automatic Word document generation, and time-entry capture from the intake conversation.
Case Management
Rocket Matter · CARET Legal · CosmoLex
First-class adapters for the rest of the legal-tech CMS landscape. Native fields, custom fields, billing flow.
Trust & Payments
LawPay · Headnote · Gravity Legal
Initial retainer deposits routed to IOLTA. Operating fees split correctly. Receipts attached to the matter file.
Signing & Documents
DocuSign · Adobe Sign · Lexicata
Engagement letters, retainers, and consent forms dispatched after attorney approval. Executed copy posted to the matter.
Deployment

Live in Seven Business Days

Standard solo and small-firm deployments. Multi-office or multi-jurisdiction engagements are scoped on the diagnostic call.

Day 1 to 2

Discovery & Script Build

Practice areas mapped. Intake questions tuned to your firm's positioning. Conflict database loaded. Disclosure posture chosen.

Day 3 to 4

Integrations & Trust

Case management connected. Calendar synced. LawPay or Headnote wired into the IOLTA flow. Retainer templates uploaded.

Day 5

Dry-Run Testing

Your team places test calls across every practice area. Compliance team reviews transcripts. Final tuning to your voice.

Day 6 to 7

Go Live, Parallel-Run

Nirvani takes primary intake. Your existing answering service stays warm for 14 days. Daily review with your firm contact.

Questions Firms Ask

Straight Answers to the Real Questions

Is Nirvani's AI legal intake compliant with ABA Model Rule 1.18?+
Yes, fully compliant with Rule 1.18. Nirvani treats every inbound caller as a prospective client. The intake flow runs a conflict pre-screen before any case-specific information surfaces to firm staff, logs the timestamp and scope of disqualifying information, and quarantines the conversation when a conflict is detected so privileged details stay outside your case management system. Compliance is built into the intake flow, not bolted on after.
Does Nirvani perform conflict-of-interest checks?+
Yes, live during the call, before any booking. Nirvani runs a name and entity match against your existing client and adverse-party database in real time. A hit triggers an escalation script that politely holds the prospect, keeps substantive case detail on pause, and notifies your designated firm contact so a licensed attorney can clear or decline the matter. Conflicts are caught at the front door, exactly where ethics rules require it.
Will an AI receptionist constitute the unauthorized practice of law under Rule 5.5?+
No, Nirvani stays cleanly inside Rule 5.5 boundaries. The system is configured to gather facts, schedule consultations, and route information to the licensed attorney. Statutory interpretation, outcome advice, instrument drafting, and settlement valuation all stay where they belong: with your attorneys. Every script is reviewed against UPL boundaries and your firm can audit and edit any response in plain English at any time.
Which legal practice management systems does Nirvani integrate with?+
Every major legal practice management system, plus your tools beyond that. Nirvani routes new matters, contacts, and documents directly into Clio, MyCase, PracticePanther, Filevine, Smokeball, Rocket Matter, CARET Legal, and CosmoLex. Payments flow into LawPay, Headnote, or Gravity Legal. Generic webhook and Zapier-based pipelines cover anything beyond the named integrations, so your stack stays intact.
How many languages does Nirvani handle?+
Twelve languages with native-speaker fluency: English, Spanish, Mandarin, French, Vietnamese, Korean, Portuguese, Russian, Arabic, Tagalog, Hindi, and Haitian Creole. Every multilingual intake produces a transcript in the original language plus a clean English translation in the matter file before the consultation, so the assigning attorney walks into the call with the full picture and the firm captures every prospect regardless of language.
How fast does Nirvani respond to a new lead?+
First ring, every time, around the clock. Web form submissions and chat inquiries are engaged in under three seconds. The InsideSales.com Lead Response Management Study found firms responding in under five minutes are 21 times more likely to qualify the lead than firms responding in 30 minutes. Nirvani makes that the floor, not the ceiling, so every prospect lands while their intent is at peak.
Does Nirvani send retainer agreements for e-signature?+
Yes, the full retainer flow runs end to end. Once a matter clears conflicts and the assigning attorney approves, Nirvani delivers the retainer for e-signature, collects the initial deposit through your trust account processor, and posts the executed agreement plus payment receipt to the matter file in your case management system. The firm walks into Monday morning with new matters fully signed, paid, and ready to work.
Will my callers know they are speaking with an AI?+
Disclosure is fully configurable to your jurisdiction. Several states require explicit AI disclosure in client-facing communications, and Nirvani supports the full range: clear opening disclosure, soft disclosure, or fully attorney-branded greeting. Your compliance team picks the posture and we deploy it consistently across every channel, so the firm always meets its ethics obligations cleanly.
How does Nirvani handle attorney referral disclosures?+
Every new matter ships with a complete lead-source audit trail. Nirvani logs the referring attorney, marketing channel, or campaign for each prospect, creating the documentation you need for Rule 7.2 referral compliance and fee-sharing disclosures. Compliance evidence is captured at intake, ready whenever the bar asks.
What happens to recordings and transcripts of intake calls?+
Encrypted at rest and in transit, retained on the policy your firm sets. Transcripts ship with role-based access and a complete audit log. The firm can purge a matter on demand. Your data stays inside your environment, used only to run your firm's intake, fully insulated from any external model training.
How is Nirvani different from Smith.ai, Ruby, or Posh?+
Nirvani is the full intake workforce, not a human-queue with AI assist. Smith.ai, Ruby, and Posh route most calls to a human queue. Nirvani handles the full intake autonomously: conflict screening, qualification, booking, retainer dispatch, deposit collection, and case-management routing. Your attorneys step in when an attorney is genuinely required. Pricing is flat with unlimited volume, so a busy intake week is a great week for the firm's bottom line.
How fast can a law firm be live on Nirvani?+
Seven business days for a standard solo or small-firm deployment. The Nirvani team handles practice-area script tuning, conflict database sync, calendar integration, retainer template upload, payment processor connection, and a parallel-run period before the AI takes primary intake. The firm walks into Monday morning with a fully operational system already capturing matters.
Does Nirvani work for personal injury firms?+
Yes, and PI is exactly where Nirvani delivers the biggest leverage. The intake captures mechanism of injury, treatment status, insurance coverage, statute-of-limitations posture, and prior representation, then routes the matter to the assigning attorney with a confidence score while the prospect's intent is still hot. The firm captures matters that competing firms still have on hold.
Can Nirvani triage criminal defense emergencies?+
Yes, with the urgency triage criminal defense calls require. Custody status, charge type, court date, and prior representation are captured first. Custodial matters trigger an immediate escalation to the on-call attorney through the channel your firm prefers. Standard matters book a consultation, so the firm covers both the 2 a.m. emergency and the routine inquiry from one unified system.
What does Nirvani for Law Firms cost?+
Flat-fee monthly, scoped to your practice areas, call volume, and integrations. Every minute, every call, every booking included in one number. Most firms recover the cost in a single converted matter, and many recover it in the first week. The starting point is shared on a private strategy call after the Free Intake Diagnostic.

Free Intake Diagnostic, and for a Limited Time a Free AI Agent Deployed for Your Firm

30 minutes. We review your intake setup, model your missed-matter leakage, and show you the recovered revenue line item before you spend a dollar. Run personally by Sammy Al-Rajhi, Founder of Nirvani and CEO of Integrity Agency. No junior sales rep. No slide deck. For a limited time your firm also gets one AI agent built and deployed free, and deployment goes live within 3 business days.